The means and delivery times may change according to the time of year. The dates shown are only indicative. Any delay in the shipment of items, given the estimated dates presented, are merely indicative and does not entitle the Customer to any compensation.

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We do not currently ship to non-EU countries, excluding the United States of America and Canada.

Deliveries and pick-ups in Portugal are operated by DPD. In European Union countries by DHL Express (by air) and by DPD (by land). For the United States of America and Canada, deliveries and pick-ups are operated by UPS.

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Deliveries are made from 9 am to 6 pm, on working days. Someone must be at the address indicated to receive the order. This service does not include scheduling or appointment options, so the delivery of the order will be made without prior contact by the carrier. We do not guarantee this term in the periods of promotions, sales, Christmas and stockouts.

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WE DO NOT SHIP TO:

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-Faroe Islands;

- Greenland;

- Helgoland;

- Buesingen;

- Mount Atos;

- Andorra;

- Canary Islands;

- Ceuta;

- Melilla;

- Guadeloupe;

- Martinique,

- Reunião;

- French Guiana;

- French overseas territories;

- Mayotte;

- Saint Peter;

- Miquelon;

- San Marino;

- Municipality of Livigno;

- Municipality of Campione d’Italia;

- Territorial Waters of Lake Lugano;

- Aruba;

- Netherlands Antilles;

- Aland Islands;

- Man;

- Channel Islands (Jersey, Guernsey, Alderney and Sark);

- Gibraltar;

- Saint Helena and its dependencies;

- British Indian Ocean Territory;

- Turk and Caicos Islands;

- Cayman Islands;

- Monserrate Island;

- British Virgin Islands;

- Falkland Islands;

- Pitcairn Islands;

- British Antarctic Territory;

- Bermuda;

- Anguilla.

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