Privacy Policy
“Caról Sá Marta Art” recognizes the importance of protecting your personal data, whatever its nature and we value, above all, honesty and transparency, so that it is possible for us to build a solid and lasting relationship with our customers, based on trust and mutual benefit. Thus, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), Caról Sá Marta Art has developed a set of security measures aimed to protect your data, which we reflect on our Privacy Policy.
This Privacy Policy aims to explain to you the Policy for processing personal data of Caról Sá Marta Art, once that to make your purchase at our online store or to order one of our services, you must accept our privacy policy since it is essential and imperative for the delivery of our products. However, if you have any questions regarding this Policy, you can contact us through the following email address: carolsamarta@gmail.com or by letter addressed to:Caról Sá Marta Art, Street Francisco José, S/N - Lobazes 3220-113 Miranda do Corvo
1. Company Identification
1.1. This website and corresponding Privacy Policy are managed by Caról Sá Marta Art, Street Francisco José, S/N - Lobazes 3220-113 Miranda do Corvo
1.2. By browsing our site you are consenting to the terms described in this Privacy Policy.
2. Our Principles
2.1. Respect for the customer’s will
We respect the privacy and security of your personal data, and we ensure respect for the customer's will and their autonomous, free and uncomplicated management of their privacy preferences. Thus, and if you disagree with any point referred to in this Policy, you can, at any time, object, by contacting us through the following email address: carolsamarta@gmail.com or by letter addressed to: Caról Sá Marta Art, Street Francisco José, S/N - Lobazes 3220-113 Miranda do Corvo. We will do everything that is possible to satisfy your wishes and respect your concerns.
2.2. Good practices
Caról Sá Marta Art, as the controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data are treated in Portugal in a correct and lawful manner and in accordance with good practices.
2.3. Strict necessity
In the treatment of data that can personally identify you, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and / or processed.
3. Personal Data Collection and Processing
3.1.The personal data collected and processed by Caról Sá Marta Art are only those which you voluntarily, expressly and unequivocally, place on the forms of this website.
3.2. The personal data collected are: name, sex, date of birth, email, mobile phone, address, TIN.
4. Purpose of collecting the Personal Data
4.1. Your personal data is collected and processed by Caról Sá Marta Art only for purposes strictly related to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and support management to the client.
4.2. Caról Sá Marta Art always seeks to maintain the relationship with its client and provide them relevant benefits, information and relevant content related to our brand Caról Sá Marta Art. Your data will only be processed for these determined, explicit and legitimate purposes , and are not subsequently treated in a way incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this website, we collect your personal data (eg e-mail address, delivery address, credit card number and telephone number) on the purchase form, for the purpose of sale, separation only and transportation of the products ordered by you;
b) when you request assistance from Customer Support, we collect your personal data (for example, first and last name, email address) just for the purpose of providing you with the Customer Support services of the online store carolinasamarta.wixsite.com/fineartanddesign that are relevant to this site and to offer you the assistance you have asked of us;
c) when you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;
d) when you subscribe to the newsletter, we collect your email in order to offer you this service;
e) when you browse our website, we collect cookies. Depending on the management you have made of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure the proper functioning of the website, highlighting the proper display of content, remembering your cart, remembering your registration, adapting the resolution of your screen, to improve our offers, among others. This information includes data of registration, location, duration of your session, products you selected, your equipment, your browser and your IP address.
f) when you browse our website and later visit platforms where there is an advertising format (social networks, google and other partners in these networks) you may be impacted by advertisements of our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate the required fields with asterisks, when the data in question is necessary for:
Enter into our contract with you (for example for the supply of products you have purchased on our websites / apps)
Provide you with the service you have requested (for example by providing you with a newsletter); or Respect legal requirements (for example, invoices).
4.5. Your personal data may be communicated to service providers of Caról Sá Marta Art for the purpose of providing the services, to judicial, tax and regulatory authorities, in order to comply with legal requirements.
5. Consent
Respect for the client's will is one of the main concerns of Caról Sá Marta Art with regard to the processing of their personal data. Thus, you will be asked for explicit and unequivocal consent in all data processing that is not strictly necessary for the completion of the end in question, such as the provision of services and shipment of purchased goods.
6. Your Rights
6.1. To exercise your right to access, rectify, delete, forget or block your personal data, you can send a written communication to the following email address: carolsamarta@gmail.com or by letter addressed to:Caról Sá Marta Art, Street Francisco José, S/N - Lobazes 3220-113 Miranda do Corvo.
6.2. If you want to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, by sending an email to the email address carolsamarta@gmail.com or by letter addressed to: Caról Sá Marta Art, Street Francisco José, S/N - Lobazes 3220-113 Miranda do Corvo.
7. Security
7.1 Caról Sá Marta Art uses the appropriate security measures to protect your personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful treatment. In addition, we contractually require that trusted external entities that handle your personal data for us do the same.
7.2. However, Caról Sá Marta Art cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer is equipped with software devices that protect it in the transmission and reception of data (such as updated antivirus systems), and that your browser takes the appropriate measures to ensure security in data transmission (such as firewall and anti-spam filters).
8. Retention and Processing Term
8.1. Your data is kept by Caról Sá Marta Art, for the purposes described here for as long as necessary for the aforementioned purposes, except if the personal data in question is necessary to prove compliance with obligations, while the limitation period of the corresponding rights does not occur, or if there is a longer period of data retention imposed by law.
8.2. When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that it cannot be identified from them.